Terms and Conditions
Terms and Conditions
These terms and conditions (the "Terms and Conditions") govern the use of https://marylthompson.com (the "Site"). This Site is owned and operated by Mary L Thompson. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Mary L Thompson and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Accounts
When you create an account on our Site, you agree to the following:
  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
  • Coaching Programs and Sessions
  • Classes
  • Digital Books and Products 
The following services are available on our Site:
  • Coaching Programs and Sessions
  • Live Classes
  • Membership Site (the BUILD Collective)
The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Subscriptions
If you have a subscription, your subscription will automatically renew, and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please log into [my_website/members] and click My Account, then canceling from there. Or, contact mary@flightdecklifeschool.com to request cancellation.

Payments
We accept the following payment methods on our Site:
  • Credit Card; and
  • Affirm.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds

My goal is for every client to feel fully supported, satisfied, and genuinely transformed by the coaching and resources they receive. Because meaningful growth requires consistent effort, participation, and commitment from each client, refunds are granted only when a participant can demonstrate active engagement with the provided materials or coaching sessions
 and can truthfully state they received no benefit from the program.
Our learning management system records when course materials are accessed, including lesson views and progress, allowing us to verify participation as part of the refund review process.
To request a refund, participants must submit:
  • Proof of participation (such as completed worksheets, attendance at coaching sessions, or evidence of lesson engagement), and
  • A clear explanation of the specific concerns or lack of benefit experienced.
All refund requests must be submitted within 14 days of purchase (for standalone classes) or 7 days of program completion (for coaching packages) to mary@trajectoryforward.com.
After this period, all sales are considered final.

Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Trajectory Forward LLC and its directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Trajectory Forward LLC and its directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses, including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the 
laws of the state of Texas.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

______________________________________
Mary L Thompson
mary@flightdecklifeschool.com
_____________________________________
Effective Date: December 6th, 2025